Contact Methods

Phone support

The technical support department can be reached 24/7/365 by phone.

During opening hours, we can be reached at: 514-645-3533 / 1-877-640-3533 (option 1).

Outside of opening hours, additional fees apply, the numbers are: 514-645-3533 / 1-877-640-3533 (option 9).

Our opening hours are Monday through Friday, from 9:00 a.m. to 5:00 p.m.*
* Except for holidays

Email Technical Support

You can also reach us by email at

A technician will take care of your request as soon as possible.

Support softwares

If one of our technicians need to do a remote control of your computer in order to assist you with your request, he will ask you to download this software.

Instant access

Download blue-arrow

TeamViewer 11

Download the Windows versionblue-arrow
Download the MAC versionblue-arrow
Download the Linux versionblue-arrow